Privacy Policy

Overview

Fikira Consulting prides itself on protecting your Personal Information.

However, due to the nature of the services Fikira Consulting offers and for users to benefit from Fikira Consulting’s complete service offering, certain information provided to Fikira Consulting may be shared with credible lending partners so that all parties involved may make informed decisions regarding your application.

You also agree that Fikira Consulting may disclose your information to our third-party business partners, who may offer supportive services to your business.

This document (“Privacy Policy”) applies to all current and former users and may change occasionally. Please note that using the platform at www.fikiraconsulting.com (“the Fikira Consulting Platform”) is subject to our Terms and Conditions and this Privacy Policy.

This Privacy Policy defines how we collect, process, and use your Personal Information. The term “Personal Information” refers to personal information about an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person, as defined in the Protection of Personal Information Act, 2013 (“POPIA”).

Personal Information and your consent

You may provide us with your Personal Information for the specified purpose of applying for financing on the Fikira Consulting Platform. By submitting such personal information and applying for Fikira Consulting’s services, you consent to the processing of such information, disclosing such information to all our lending partners, and for such lending partners to process your Personal Information further.

By submitting our questionnaire, you may also insert your company’s or your own contact details. You agree that our lending partners and third-party business partners with supportive services may contact you through the submitted contact information to further your application or provide additional services that might assist with your application and business.

By using the Fikira Consulting Platform or by submitting any information, you further agree that we may use your Personal Information for several reasons, including but not limited to statistical analysis, developing and improving the Fikira Consulting Platform, recordkeeping, contacting you for marketing purposes and allowing some of our third-party business partners to contact you to assist with your company’s business affairs. In addition, you agree that we may provide such information to our lending partners to enable them to make an informed decision about your application.

Further to the Personal Information you submit, we may collect information about your computer, including, where available, your IP address, operating system, and browser type – for system administration and to report relevant information to our business partners. All lending partners are contractually obliged to maintain the confidentiality and security of your Personal Information under POPIA. You agree that Fikira Consulting cannot and shall not be held liable for how third-party business partners or lending partners use the information provided through the Fikira Consulting Platform.

You have the right to object to our use or the use by lending partners or third-party business partners of your Personal Information at any time by submitting a request at info@fikiraconsulting.com.

You agree that should ownership of the Fikira Consulting Platform be transferred to another entity, the rights awarded to Fikira Consulting may be ceded and transferred to such entity.

CONFIDENTIALITY OF SUBMITTED INFORMATION

Despite the remainder of the information displayed in the Privacy Policy, we will take all reasonable measures to guard your Personal Information from loss, misuse, or unauthorised alteration.

Due to some manual functions of the Fikira Consulting Platform, certain trusted employees may have access to your Personal Information but are contractually obliged to keep same confidential.

CHANGES TO PRIVACY POLICY

You understand that we may update or revise this Privacy Policy from time to time, with or without notice, on the same terms as set out in our Terms and Conditions. You consent that the latest Privacy Policy will apply each time you use the Fikira Consulting Platform.

GOVERNING LAW

The laws of the Republic of South Africa shall apply to this Privacy Policy.

FURTHER INFORMATION

Should you have any further questions regarding the use of your Personal Information or our Privacy Policy, please don’t hesitate to get in touch with us at info@fikiraconsulting.com.